Friendly staff, excellent food, well-cleaned rooms, English-speaking manager, would return again and again.

Nothing, all was good.

Staff were really friendly, hard working and always willing to help with anything and everything. Hotel was a little dated, but clean, tidy and very comfortable with a lovely garden. Bathrooms were also nice with plenty of hot water. Added bonus of having tea/coffee facilities in the room, which isn't the norm for European hotels. Location was great - a bit out of the centre and away from the hustle and noise of the touristy centre - however only 10 min walk to all of Florence's main attractions. Would definitely go back.

There was no curfew as such, but you had to wake the really lovely staff to let you in late at night. They had no problems with it, but made me feel guilty!

Perfectly clean.

Boring and tasteless breakfasts.

This hotel is fantastic value for money. The prices are very reasonable, especially considering the attention to detail and the excellent location. Situated on the river right next to Santa Croce, it is in quick walking distance to all the attractions of this beautiful city. The staff are incredibly friendly and provide great service. The rooms are comfortable, with beautiful paintings adorning the walls and a very comfortable bed. The breakfast is almost a 4-star standard, with a great cappuccino to start the day.

All was absolutely fine, no improvements needed.

It was calm, clean and close to the basic touristic places.

Our room was at the ground floor overlooking the back yard, but for the price we paid it was ok.

The breakfast was delicious!Vegetables, fruits, pie, cheese, ham etc.The location is super, not in noisy center of Firenze but a few steps away main landmarks. Our room wasn't very large, but in Firenze this is secondary. Especially as the atmosphere in the hotel is fabulous. The owners are so kindly and helpful! Many greetings from Moscow and arividerla. Hope to see you soon =) Iris

I had an incredible stay in this hotel with exceptional service from the staff. They were very welcoming and made me feel at home. The hotel's location was fantastic as it was right next to the river and only a quick walk away from all the famous attractions of this city. Moreover, the hotel's cleanliness was commendable, and their breakfast spread was delicious.

There was nothing I didn't like about the hotel.

We loved our stay at the Hotel Privilege !! It was a great price compared to other Florence Hotels and was in a good location to see the sights of the city. The staff was very helpful in all ways. The room was beautiful with a window we could open to see greenery and listen to the rain fall overnight. We came late in the season so rainfall is not unusual. This hotel was a great find.

We liked the attention we got. Our breakfast on the terrace surrronded by Jasmine and Wisteria was perfect. All this in an 18th century Florentine Palace overlooking the Arno river, down the hill from the Michelangelo gardens!

The hotel is in a great location, right next to Santa Croce and within quick walking distance to all the traditional areas of Florence. The rooms are spacious, with beautiful paintings and even have a sofa for added comfort. The breakfast is excellent, with a wide selection of options and the cappuccino is great.

All was satisfactory and nothing to complain about.

The owners were very friendly and took pride in having a well run hotel. They showed you maps and highlighted the main attractions. The breakfast was excellent and care was taken to have fresh fruit and a good variety of tasty food.

Mrs. Rebacca and her husband managed this nice and warmly hotel. We feel very comfortable and happy of living in this hotel for 4 nights. The location is nice, you could walk to most of the sights. And it's along the river. Taking a taxi to train station is 10 euros and 15 minutes. We will definitely live in this hotel again next time. There's a nice leather school & store just inside the church - Santa Corse, do not choose those leather stores on the street !

Great river view from the room and the breakfast was quite satisfying. the hotel has a convenient location close to the main attractions of the city.

The room key system was inconvenient, as we had to turn it in every time we left the room. the staff was not overly friendly and didn't make us feel welcome.

Lovely hotel and owners. Good location, centre and all the tourist sights are easily accessible by foot. Breakfast is nice, too. Recommended!

The proprieters were very accommodating and friendly.